Dialogflow Chatbots

Build an Advanced Chatbot today with Dialogflow, Slack, and Social Intents

Build a Code-Free Chatbot with Dialogflow, Slack, and Live Chat

Create an intelligent chatbot to automatically answer visitor questions, collect info, and generate leads. Have a human take over at any time.

How it works

#1

Add Live Chat to Slack

Simply select Add to Slack, then choose the channel you want to send chat requests to.


Add to Slack
#2

Add a Dialogflow App to Slack

Leverage our intergration with Google's Dialogflow to create advanced natural language chatbots online.
Read our How-To Create a Chatbot Article.

#3

Connect Live Chat and Dialogflow

Once you've set up your Dialogflow, simply connect Social Intents to your bot's name to create a smart chatbot.

Chatbot Features

Custom Chatbot

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Dialogflow Buttons, and Images

Have your chatbot respond with quick reply buttons, cards with images, and buttons.

Human Handoff

Your agents can take over the conversations at anytime and can view conversations real-time right from Slack.

Chatbot Auto-answer

Have your chatbot resopnd as soon as a visitor starts a live chat.

Targeting Rules

Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer

Slack Profile Photos

We can automatically display your slack profile photo and name.

Proactive Chatbot Invites

Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API

Dashboard and Reports

See how you're doing with chat reports. Export data to your external systems.

Zapier Integration

Send leads and transcripts just about anywhere with our Zapier integration.

FAQ

Can I add Slack to an existing account?

Yes! If you've already signed up for Social Intents separately - Great! Simply go to our Integrations link once logged in, to enable the integration.

I'm not seeing chat messages in Slack?

If you've chosen a Private channel when setting up the integration or changed the default Authorization scopes, we won't be able to send messages to Slack. Either use a Public channel when setting up the integration, or invite our Chat Bot to your Private channel.

Need to change channels?

If you've already added Slack and need to modify these settings or still don't see chat requests come through, please remove and re-add our app by logging into Slack. Choose 'Apps & Integrations' from the top-left menu, then 'Manage' on the top right in the App Market. Choose 'Live Chat' then 'Remove App'. Now click 'Add to Slack' above to re-add our App.

Setting your Chat to Online or Offline

We support an online and offline schedule in your chat settings. You can also use /livechat commands "/livechat online" and "/livechat offline" and "/livechat status" to turn your chat online, offline, or check your availability.

How Can I use Slack Slash Commands?

In your active chat on Slack, type /livechat into the message area to see a list of slash commands available.

Can I set up multiple channels?

Yes. You can create multiple chat apps and set up a channel for each app. Simply run through the Slack set up from within your app settings.

Ready to get started?

Start your 14-Day Free Trial Now!

Add to Slack