How do I embed Microsoft Teams chat on my website?

To embed Microsoft Teams chat on your website: 1) Sign up for Social Intents (free trial), 2) Install the Social Intents app from Microsoft Teams App Store, 3) Select a Teams channel to receive messages, 4) Copy the embed code from your dashboard, 5) Paste the code on your website. Setup takes under 5 minutes.

Can I respond to website chat from Microsoft Teams mobile app?

Yes, website chat messages sync in real-time across all devices. You can respond to website visitors from the Teams desktop app, Teams web app, or Teams mobile app on iOS and Android.

Is Microsoft Teams chat widget secure for enterprise use?

Yes, Social Intents is Microsoft-certified and available on Microsoft AppSource. The integration supports SSO, and data stays within your Microsoft 365 tenant security boundary. Social Intents is SOC 2 compliant.

Can I use AI chatbots with Microsoft Teams website chat?

Yes, Social Intents supports AI chatbots powered by ChatGPT, Claude, and Gemini that can answer visitor questions automatically. When the bot can't help, it seamlessly hands off to your team in Microsoft Teams.

How much does it cost to embed Microsoft Teams chat on a website?

Social Intents offers a free 14-day trial with no credit card required. Paid plans start at $39/month for the Starter plan. Enterprise plans with unlimited agents and advanced features are also available.

Microsoft Teams Integration Guide

Embed Microsoft Teams
Chat on Your Website

Connect your website chat widget directly to Microsoft Teams. Your team responds to visitors without leaving the Teams app they use every day. Setup takes under 5 minutes with Social Intents.

Works with all Microsoft 365 and Teams plans

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Why Embed Microsoft Teams Chat on Your Website?

Over 320 million people use Microsoft Teams daily. Let your team respond to website visitors from the collaboration app they already live in.

No Context Switching

Your team stays in Microsoft Teams. No need to learn another tool or check another dashboard for customer chats.

Desktop, Web & Mobile

Reply from Teams desktop app, web browser, or mobile app on iOS and Android. Messages sync across all devices instantly.

Team Collaboration

Website chat messages go to a Teams channel where everyone can see and respond. @mention colleagues when you need help.

Enterprise Security

Microsoft-certified app available on AppSource with SSO support. Data stays within your Microsoft 365 tenant security boundary.

How to Embed Microsoft Teams Chat Widget in 5 Steps

Complete setup in under 5 minutes. No coding experience required.

Step 1: Create a Social Intents Account

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Step 2: Install the Social Intents Teams App

Add the Social Intents app from the Microsoft Teams App Store or AppSource.

Search "Social Intents" in Teams Apps

Open Microsoft Teams
Go to Apps → Search "Social Intents"
Click "Add" to install

Step 3: Select a Teams Channel for Website Chat

Choose which Microsoft Teams channel should receive incoming website chat messages. Any team member with channel access can respond.

# Customer Support

#Sales Team

#General

Step 4: Copy the Chat Widget Embed Code

Copy the JavaScript snippet from your Social Intents dashboard. It's a single script tag.

<script src="https://www.socialintents.com/api/chat/socialintents.1.5.js#YOUR_KEY"></script>

Step 5: Add the Code to Your Website

Paste the JavaScript code before the closing </body> tag on your website pages. Works with WordPress, Shopify, Squarespace, Wix, Webflow, and any HTML website.

You're Live!

Website visitors can now chat with your team. Messages appear in your Microsoft Teams channel instantly.

Embed Microsoft Teams Chat on Any Website Platform

Add the Teams chat widget to WordPress, Shopify, Squarespace, Wix, Webflow, BigCommerce, and any HTML website.

Frequently Asked Questions About Embedding Microsoft Teams

To embed Microsoft Teams chat on your website: 1) Sign up for Social Intents (free 14-day trial, no credit card required), 2) Install the Social Intents app from Microsoft Teams App Store or Microsoft AppSource, 3) Select a Teams channel to receive website visitor messages, 4) Copy the JavaScript embed code from your dashboard, 5) Paste the code before the closing </body> tag on your website. The entire setup process takes under 5 minutes. Works with WordPress, Shopify, Squarespace, Wix, Webflow, and any HTML website.

Yes, the Teams chat widget works with all Microsoft 365 and Teams plans including Microsoft 365 Business Basic, Business Standard, Business Premium, E3, E5, and Teams Essentials. Any organization using Microsoft Teams can add website live chat.

Yes! Any team member with access to the connected Teams channel can see and respond to website visitor messages. You can also @mention colleagues when you need help with a conversation. This enables true team collaboration for customer support directly within Microsoft Teams.

Yes, website chat messages sync in real-time across all devices. You can respond to website visitors from the Microsoft Teams desktop app (Windows or macOS), Teams web app in your browser, or the Teams mobile app on iOS and Android. Your team can provide customer support from anywhere.

The best way to add Microsoft Teams live chat to a website is using Social Intents. It provides a customizable chat widget for your website that connects directly to Teams channels, allowing your team to respond to visitors without leaving Microsoft Teams. Social Intents includes AI chatbot support (ChatGPT, Claude, Gemini), canned responses, visitor analytics, offline message forms, and file sharing capabilities.

Yes, Social Intents is Microsoft-certified and available on Microsoft AppSource. The integration supports single sign-on (SSO), and data stays within your Microsoft 365 tenant security boundary. Social Intents is SOC 2 compliant and uses end-to-end encryption. Enterprise organizations can confidently deploy the Teams chat widget.

Yes, Social Intents supports AI chatbots powered by ChatGPT, Claude, and Google Gemini that can answer website visitor questions automatically 24/7. Train the chatbot on your website content, knowledge base, or PDF documents. When the AI chatbot can't help or the visitor requests a human, it seamlessly hands off to your team in Microsoft Teams.

Social Intents offers a free 14-day trial with no credit card required to test embedding Microsoft Teams chat on your website. Paid plans start at $39/month for the Starter plan which includes unlimited chats, 3 chat widgets, and basic integrations. Enterprise plans with unlimited agents, advanced AI features, and dedicated support are also available.