Slack
WordPress
Add Slack to WordPress
Talk to your WordPress website visitors directly from Slack. When someone starts a chat on your site, it appears in your Slack channel. Reply from Slack — they see it on your website instantly.
Hi! I'm looking at your pricing page. Do you offer monthly billing?
Yes! All our plans are billed monthly with no long-term contracts. Want me to walk you through the options?
That would be great, thanks! 🙂
Trusted by teams who use Slack and WordPress together
Add Slack to WordPress in 3 Steps
Connect your Slack workspace to WordPress in under 5 minutes. No developers needed.
Install WordPress Plugin
Go to your WordPress dashboard, search for "Social Intents" in the plugin directory, and click Install → Activate.
Plugins → Add New → Search "Social Intents"
Connect to Slack
Click "Add to Slack" and authorize the connection. Choose which Slack channel should receive website chats.
Start Chatting from Slack
That's it! A chat widget appears on your WordPress site. Visitor messages flow to Slack. Reply directly from your Slack channel.
Why Add Slack to Your WordPress Site?
Your team already lives in Slack. Why make them switch to another app just to talk to website visitors?
Respond Faster
Your team sees chat notifications in Slack instantly. No need to check a separate dashboard or app. Faster responses mean happier visitors.
Team Collaboration
Loop in teammates, share chat threads, hand off conversations — all within Slack. Get the right person on the chat without leaving Slack.
AI Handles Common Questions
Train ChatGPT on your WordPress content. AI answers FAQs 24/7 and only escalates to Slack when a human is needed.
Zero Context Switching
No more jumping between apps. Your team stays in Slack where they already work. Chat history stays organized in Slack threads.
Real-Time Notifications
Get pinged in Slack the moment a visitor starts chatting. Desktop, mobile, wherever you are — never miss a lead.
Enterprise-Grade Security
SOC 2 compliant, GDPR ready, encrypted in transit and at rest. Your customer conversations are secure.
Everything You Need to Chat from Slack
Powerful features that make Slack your WordPress customer support command center.
AI Chatbot Integration
Train ChatGPT, Claude, or Gemini on your WordPress content. AI answers FAQs automatically and escalates to Slack when needed.
Widget Customization
Match your WordPress theme with custom colors, logos, and branding. Position the widget anywhere on your site.
Mobile Responsive
Chat widget looks perfect on all devices. Visitors can chat from desktop, tablet, or phone seamlessly.
Pre-Chat Forms
Collect visitor name, email, phone, or custom fields before chat starts. Send leads to your CRM automatically.
Chat Analytics
Track chat volume, response times, visitor satisfaction, and agent performance with detailed reports.
WooCommerce Ready
See what products visitors are browsing. Help them complete purchases and reduce cart abandonment from Slack.
Office Hours
Set business hours by timezone. Auto-switch to offline mode with contact forms or AI chatbot after hours.
Multi-Language Support
WPML and Polylang compatible. Auto-translate the chat widget for your international WordPress visitors.
Who Benefits from Slack + WordPress?
Teams that already live in Slack and want to support their WordPress website visitors without switching tools.
Startups & Tech Companies
Fast-moving teams who live in Slack all day. Support customers without context switching.
WooCommerce Stores
Help shoppers with product questions, order status, and checkout issues right from Slack.
SaaS Companies
Software companies with WordPress marketing sites who need sales and support chat.
Digital Agencies
Creative agencies using Slack + WordPress who need white-label chat for client sites.
What Slack Users Say
Teams who added Slack to their WordPress sites love the seamless integration.
"Adding Slack to our WordPress site was the best decision. Our team was already in Slack all day — now we handle website chats without ever leaving. Response times dropped from 10 minutes to under 30 seconds."
"The AI chatbot handles 70% of our WooCommerce questions automatically. When customers need real help, it comes straight to our Slack channel. Our support costs dropped significantly."
"We've added Slack chat to 15 client WordPress sites using the white-label option. Clients love seeing visitor chats in their Slack channels. Installation takes 5 minutes per site."
Frequently Asked Questions
Everything you need to know about adding Slack to WordPress.
Install the Social Intents plugin from your WordPress dashboard (Plugins → Add New → Search "Social Intents"), activate it, then click "Add to Slack" to connect your workspace. Choose which Slack channel should receive website chats, and you're done. The whole process takes about 5 minutes.
Yes! Any team member in the designated Slack channel can respond to website visitors. You can @mention teammates, hand off conversations, and collaborate on responses — all within Slack. There's no per-agent pricing, so add your whole team.
Absolutely! The Slack WordPress integration works seamlessly with WooCommerce stores. You can help customers with product questions, see their cart contents, assist with checkout issues, and reduce cart abandonment — all from Slack.
You have two options: Enable our AI chatbot (powered by ChatGPT, Claude, or Gemini) to handle questions 24/7, or set office hours so visitors see a contact form after hours. The AI can answer FAQs and only escalate to Slack when it can't help.
The WordPress plugin is free to install. We offer a 14-day free trial with all features. After that, plans start at $39/month with unlimited agents and chats. No credit card required to start your trial.
Yes! You have full control over colors, fonts, position, size, and button style. Upload your own logo, customize the chat header, and even add custom CSS. Agencies can white-label the entire widget to match client branding.
Ready to Add Slack to WordPress?
Join thousands of teams who chat with WordPress visitors directly from Slack. 5-minute setup, no coding required.
14-day free trial • No credit card required • Unlimited agents