Live Chat with website visitors right from Slack. No more switching between chat clients.
Handoff to ChatGPT powered chatbots trained on your website data when your agents aren't available! Try it today.
Chat with website visitors from Slack to sell more and offer great customer service.
Easily add Live Chat by Social Intents to your Slack account Today
1. Connect Live Chat with Slack
Simply select Add to Slack, then choose the channel you want to send chat requests to.
Embed our code snippet into your website or use one of our plugins for Shopify, WordPress, or Bigcommerce to easily add live chat to your ecommerce platform.
3. Start Chatting from your Slack Channel
Receive chat requests in your configured channel. Chat with customers right from Slack
Custom Chatbots
Fit your brand with custom colors, logos, text, default responses, and tab styles.
Pre-Sales Forms
Ask your visitors anything. Collect visitor information like name, email, and phone.
Unlimited Agents
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
File Sharing
Send files to your chat visitors and let visitors upload files to you, right from Slack.
Javascript SDK
Simple API for pre-populating visitor information and passing customer information to your agents.
Targeting Rules
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
Quick Replies
Use reply shortcuts to send default responses for common questions.
Slack Profile Photos
Show a human touch with Slack profile photos and display names.
Online Schedule
Set your chat to be online and offline during typical office hours
Proactive Chat Invites
Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API
Dashboards & Reports
See how you're doing with chat reports. Export data to your external systems.
3rd Party Integrations
Send leads and transcripts just about anywhere with our 3rd-party integrations.
Faqs
Can't find the answer you're looking for? Chat with us.
