Contacts+ and Live Chat
Add leads and contacts to Contacts+ automatically when a live chat ends.
How this Live Chat Integration Works
With the Contacts+ Live Chat integration you can keep all of your live chat lead data automatically updated in Contacts+. Add new leads and contacts directly to Contacts+ whenever a live chat has ended, when you receive an offline live chat message, or when you miss a chat. Contacts+ is a cloud-based address book designed to take the hassle out of contact management so you can focus on what matters most - relationships.
Who are we?
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.
Contacts+
Contacts+, formerly known as FullContact, is a modern contact management app to keep your contacts up-to-date across all leading platforms.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations with Leads and Customers
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.