Create Facebook Messenger AI Chatbots you can escalate to Microsoft Teams
Create AI chatbots for your Facebook pages to automatically chat with your customers over Messenger. Escalate conversations to your inbox in Social Intents or agent collaboration tool of choice like Teams, Slack, Google, or Zoom.
Connect your team with your customers over Facebook Messenger to offer exceptional customer service
Visitors can contact you in Microsoft Teams, Slack, or Google Chat. Create AI Chatbots for Messenger to automate your responses and conversations with ChatGPT. Escalate these conversations to your team automatically as needed.
How to Add Live Chat to Messenger
Connect Messenger with Social Intents in 3 simple steps.
1. Connect Messenger with Social Intents
Click on Connect to Messenger in our Integrations section and select the Facebook Page you want to connect to.
Train your AI Chatbot, configure office hours, and assign team members. Set up your routing rules for inbound Messenger message to your team in Microsoft Teams, Slack, or the web inbox.
3. Send a Messenger message when visiting your Facebook Page
Send a message while visiting your Facebook Page. Login to your dashboard or Teams integration and respond to your Messenger conversation. Or let your AI respond automatically to the visitor question.
Messenger Live Chat Top Features
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Create AI Chatbots
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Train on your business content and respond naturally to your customers.
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Custom Templates
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Send Messenger templates to your visitors.
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Unlimited Agents
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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File Sharing
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Send files to your chat visitors and let visitors upload files to you, right from Messenger .
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Targeting Rules
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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Quick Replies
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Use reply shortcuts to send default responses for common questions.
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Online Schedule
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Set your chat to be online and offline during typical office hours
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Dashboards & Reports
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See how you're doing with chat reports. Export data to your external systems.
Faqs
Have any Questions?
Can't find the answer you're looking for? Chat with us.
- Who should use Social Intents?
- Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Messenger , or Webex.
- Is there a Free Trial?
- Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
- Can I use live chat on multiple websites?
- Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
- Do I have to sign a contract?
- No! There are no contracts and you can cancel at any time.
