PagerDuty and Live Chat
Add trigger events and acknowledge events in PagerDuty when a live chat is closed.
How this Live Chat Integration Works
Automatically add incidents or resolve events in PagerDuty when a live chat is completed. Provide awesome support immediately with the PagerDuty and Live Chat integration. PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams.
Who are we?
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.
PagerDuty
PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations with Leads and Customers
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.