BigCommerce Live Chat
With our BigCommerce live chat integration, you can easily engage your BigCommerce website visitors right when they enter your site. Use our integration to close more sales and increase your customer satisfaction by efficiently answering product questions and guiding your BigCommerce website visitors to the right answers.
BigCommerce is one of the top e-commerce platforms that allows you to customize your website to sell more. Add products, customize your look and feel, and gather detailed analytics on your shoppers buying habits nad behaviors.
We have published our Live Chat app in BigCommerce so you can easily add it with just a few clicks to any store. It's definitely worth trying!
Why Try BigCommerce Live Chat for your Business?
Beautiful live chat with unlimited agents.
Quicly Increase Sales
Get our BigCommerce Live Chat app to answer questions and provide a seamless sales process. Close more sales by quickly engaging visitors, answering questions, and sending proactive invites to customers waiting on your site right now.
Create and Keep Happy Customers
Answer questions immediately, avoid long queue times, and create customers for life by quickly helping visitors when they need it.
Everyone on your Team Can Chat
No longer pay per agent or per seat. We support unlimited agents on our plans, so we grow as your team grows.
Use Slack, Microsoft Teams, or Webex?
Chat with your BigCommerce customers from the collaboration tools you already use!
See our getting Started Guide for BigCommerce
Add to Teams
Add to Slack
Add to Webex
Tons of Features
Chat Customization
Fit your brand with custom colors, logos, text, default responses, and tab styles.
Targeting Rules
Set up page level, on page rules, and timers to trigger proactive invites at the right time for the right customer
Unlimited Agents
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
Canned Responses
Create shortcuts for typical responses. Use them from the web console or Slack.
Mobile Ready
Optimized from mobile chat for both your visitors and your web agents
Time of Day Rules
Set your chat to be online and offline during typical office hours
Proactive Invites
Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API
Chat Reports
See chat transcripts and reports. Export data to your external systems.
Zapier Integration
Send leads and transcripts just about anywhere with our Zapier integration.
This is the most user friendly live chat I've found. It was easy to install, didn't glitch and I get real time chat notifications that I can manage from my phone or from my computer. Highly recommend it.- Shane B.
Must have app! This is a great app because it lets you trigger chats with your visitors automatically so I don't have to keep my eyes on it. I can also chat right from my mobile phone so I never miss a chat.- Max E.
