Connect your entire team with website visitors right from Webex
Easily add live chat to any Space or DM in Webex. Get real-time notifications of new chats and support website visitors directly from Webex.
Connect with Website Visitors and Sell More with the No.1 Webex Live Chat
Chat with website visitors from Webex. Sell more and offer great customer service directly from any Space or DM. Receive real-time notifications of new chats in Webex and never miss another customer support live chat.
How to Add Live Chat to Webex
Add Live Chat by Social Intents to your Webex account today in 3 simple steps.
1. Connect Live Chat with Webex
Simply Invite our chatbot to any Space or DM using the email livechat@webex.bot.
Answer chats, customize chat settings and view reports right from Webex.
3. Add your Code Snippet
Add our code snippet to your web page or use one our plugins for WordPress, Shopify, Bigcommerce, or Wix.
Webex Live Chat Top Features
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Custom Chatbots
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Fit your brand with custom colors, logos, text, default responses, and tab styles.
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Pre-Sales Forms
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Ask your visitors anything. Collect visitor information like name, email, and phone.
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Unlimited Agents
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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File Sharing
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Send files to your chat visitors and let visitors upload files to you, right from Webex.
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Javascript SDK
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Simple API for pre-populating visitor information and passing customer information to your agents.
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Targeting Rules
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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Quick Replies
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Use reply shortcuts to send default responses for common questions.
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Webex Profile Photos
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Show a human touch with agent profile photos and display names.
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Online Schedule
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Set your chat to be online and offline during typical office hours
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Proactive Chat Invites
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Reach out to potential customers with automatic chat invites. Trigger using rules or our Javascript API
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Dashboards & Reports
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See how you're doing with chat reports. Export data to your external systems.
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3rd Party Integrations
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Send leads and transcripts just about anywhere with our 3rd-party integrations.
Faqs
Have any Questions?
Can't find the answer you're looking for? Chat with us.
- Who should use Social Intents?
- Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
- Is there a Free Trial?
- Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
- Can I use live chat on multiple websites?
- Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
- Do I have to sign a contract?
- No! There are no contracts and you can cancel at any time.
