WhatsApp Chatbot for customer service

Build a WhatsApp Chatbot to answer all of your customer questions. Reduce your workload and increase engagement by automating WhatsApp conversations with AI that you can train with 1 click. Handoff to your human team when needed.

WhatsApp Chatbot
Microsoft Teams Live Chat screenshot

Connect with your WhatsApp users and offer instance customer service over WhatsApp with your WhatsApp Chatbot

With our easy integration with WhatsApp, you can create a no-code AI chatbot for WhatsApp. Escalate conversations to your team, and train your WhatsApp bot on your business data.

How to Build your WhatsApp Chatbot

Build your WhatsApp Chatbot in 3 simple steps.

1. Connect WhatsApp with Social Intents

Simply click Connect on the WhatsApp integration in Social Intents. Login to Facebook, and choose your WhatsApp portfolio (or create one).

WhatsApp Chat Setup Step 1
2. Customize your WhatsApp Chatbot Settings

Train your AI Chatbot using ChatGPT, configure office hours, and assign team members. Set up your routing rules for inbound WhatsApp message to your team in Microsoft Teams, Slack, or the web inbox.

WhatsApp Chatbot Setup Step 2

3. Test your WhatsApp Chatbot

Send a message from your personal WhatsApp account to your Business WhatsApp number. Login to your dashboard or Teams integration and respond to your WhatsApp conversation. Or let your AI respond automatically to the visitor question.

WhatsApp Chatbot Setup Step 3

WhatsApp Live Chat Top Features

Custom Chatbots Custom Chatbots

Fit your brand with custom colors, logos, text, default responses, and tab styles.

Chat Pre-Sales Form Custom Templates

Send WhatsApp templates to your visitors.

WhatsApp Chat Agents Unlimited Agents

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

WhatsApp File Sharing File Sharing

Send files to your chat visitors and let visitors upload files to you, right from WhatsApp.

Chat Targeting Rules Targeting Rules

Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.

WhatsApp Quick Replies Quick Replies

Use reply shortcuts to send default responses for common questions.

WhatsApp Online Schedule Online Schedule

Set your chat to be online and offline during typical office hours

WhatsApp Chat Reports Dashboards & Reports

See how you're doing with chat reports. Export data to your external systems.

Faqs

Have any Questions?

Can't find the answer you're looking for? Chat with us.

Who should use Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, WhatsApp, or Webex.
Is there a Free Trial?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
Do I have to sign a contract?
No! There are no contracts and you can cancel at any time.