Team customer service for WhatsApp
Answer all of your customer WhatsApp messages right from our inbox in Social Intents or from Microsoft Teams, Slack or Google Chat.
Connect with WhatsApp Users and Sell More with WhatsApp Live Chat
Visitors can contact you directly using WhatsApp. Sell more and offer great customer service and AI Chatbots directly from WhatsApp. Receive real-time notifications of new chats in WhatsApp and never miss another customer support live chat.
How to Add Live Chat to WhatsApp
Connect Social Intents with WhatsApp Business in 3 simple steps.
1. Connect WhatsApp with Social Intents
Simply click Connect on the WhatsApp integration in Social Intents. Login to Facebook, and choose your WhatsApp portfolio (or create one).
Train your AI Chatbot, configure office hours, and assign team members. Set up your routing rules for inbound WhatsApp message to your team in Microsoft Teams, Slack, or the web inbox.
3. Send a message from WhatsApp
Send a message from your personal WhatsApp account to your Business WhatsApp number. Login to your dashboard or Teams integration and respond to your WhatsApp conversation. Or let your AI respond automatically to the visitor question.
WhatsApp Chatbot Top Features
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WhatsApp Chatbots
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Fit your brand with custom ChatGPT training, text, default responses, and styles.
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Custom Templates
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Send WhatsApp templates to your visitors.
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Unlimited Agents
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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File Sharing
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Send files to your chat visitors and let visitors upload files to you, right from WhatsApp.
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Targeting Rules
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Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
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Quick Replies
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Use reply shortcuts to send default responses for common questions.
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Online Schedule
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Set your chat to be online and offline during typical office hours
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Dashboards & Reports
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See how you're doing with chat reports. Export data to your external systems.
Faqs
Have any Questions?
Can't find the answer you're looking for? Chat with us.
- Who should use Social Intents?
- Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, WhatsApp, or Webex.
- Is there a Free Trial?
- Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
- Can I use live chat on multiple websites?
- Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
- Do I have to sign a contract?
- No! There are no contracts and you can cancel at any time.
