Meet the #1 AI-Powered Live Chat, backed by your team in Microsoft Teams, Google Chat, or Slack.
Stop juggling messaging apps. Chat with your website visitors from the tools you already use — Microsoft Teams, Google Chat, Slack or our Agent Inbox.
Launch powerful, no-code ChatGPT chatbots with just one click, handling up to 75% of customer interactions. Easily escalate chats to your human team anytime or have your AI agent handle your after-hours customer service.
The Trusted Chat & AI Solution for Top Platforms
Get the best of both worlds with hybrid AI chatbots that escalate to your team when needed so you can reduce customer service costs, improve team efficiency, and keep customers happy. Easily trained, and endlessly flexible, you can now leverage AI chatbots in your business to see real cost savings and sales improvement.
🧡 Keep Customers Happy
Deliver Seamless, Real-Time Support—Right From Your Team's Favorite Tools
Provide instant, high-quality customer support from Microsoft Teams, Slack, Google Chat, Zoom, or our intuitive web-based chat console. No new tools to learn. No extra tabs. Just streamlined support where your team already works.
- Chat Without Context Switching
- Respond to customer inquiries directly inside Teams, Slack, or Zoom—faster replies, happier customers.
- Familiar Tools, Better Conversations
- Use your existing collaboration platforms to manage customer support.
- Get Started in Minutes
- Install Social Intents Live Chat in under 5 minutes—no developers required.
đź’¸ Reduce Support Costs
Automate Conversations, Capture More Leads, and Drive Sales with AI
Let AI do the heavy lifting. Use AI-powered chat and AI custom actions to reduce support volume, qualify leads, create tickets, and boost conversions—without increasing headcount.
- Automate with Smart AI Chatbots
- Answer common questions instantly, pre-qualify leads, and escalate to human agents when needed.
- Capture and Route Leads Effortlessly
- Push chat transcripts and captured leads directly into your CRM, help desk, or marketing tools.
- Engage at the Right Moment
- Connect with customers in real time—right when they're ready to buy.
- Lower Costs, Close More Deals
- Free up your team by letting chatbots handle repetitive tasks while focusing agents on high-value conversations.
đź’¬ What Our Customers Are Saying
See How Businesses Use Social Intents to Boost Engagement, Delight Customers, and Drive Real Results
“Perfect solution, easy to integrate and best online support I've ever had! A solution that covers basic to completely custom.”
“Rapid setup and ease of deployment. It uses Microsoft Teams which we already used so staff were able to hit the ground running.”
“We've had this app for a little over a year. I use it everyday, multiple times a day. The app is reliable - we are now expanding our usage of it. We've gotten great feedback since installing it. Whenever I need assistance Social Intents agents are available on their own Live Chat and ready to help. Great application!”
“I love the easy integration with slack. I use this at work to communicate with my coworkers”
Chat With your Website Visitors in 3 Easy Steps
Step 1
Connect Live Chat With Teams, Google Chat, Slack, Zoom, or Webex.
Connect Social Intents to your MS Teams, Slack, Zoom, or Webex after registering for your free trial.
Next, select a channel, team, or space that you want to send requests to. Any new live chat conversation will be sent here.
Step 2
Embed Live Chat Snippet On Your Website
Next, embed your live chat code snippet in your web page or use our dedicated plugins for Shopify, WordPress, Bigcommerce, or Wix.
Also choose additional customer channels like WhatsApp, Facebook Messenger, or SMS. All messages will be sent to your team inbox.
Step 3
Let AI Handle the Routine—While Your Team Takes Over When It Matters
Train your AI chatbot on your website content, PDFs, and documents to automate common questions—then seamlessly escalate to human agents when needed. With powerful Custom Actions, connect your chatbot to live data sources and APIs to answer complex questions, trigger workflows, or retrieve account-specific information—all in real time.
Everything you need for Live Chat Customer Service and Online Sales.
Pre-chat surveys, quick replies, proactive chat invites, targeting rules, 1-click chatbot training, and tons of customization options.
- Customizable Chat Widget
- Canned responses, proactive chat invites, targeting rules, Zapier integration, and more.
- Unlimited Team Members
- Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
- 3rd Party Integrations
- Get your leads, tickets, and transcripts to your existing CRM, Ticketing, and Lead systems.
14-Day Free Trial + 100% No-Risk Guarantee!
Choose an affordable plan that’s packed with the best features for engaging your visitors, creating customer loyalty, and driving sales.
Starter
$39 $49 /month(billed annually)
Start Trial- 1 Chat Widget
- 1 Website Domain
- Only 3 Agents
- 200 Chat conversations/month
- ChatGPT Integration
- 50 ChatGPT Trained URLs
Basic
$69 $79 /month(billed annually)
Start Trial- 2 Chat Widgets
- 2 Website Domains
- Unlimited Agents
- 1000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 100 ChatGPT Trained URLs
Pro
$99 $132 /month(billed annually)
Start Trial- 5 Chat Widgets
- 5 Website Domains
- Unlimited Agents
- 5000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 500 ChatGPT Trained URLs
- Automatic URL Retraining
- Cross Teams Chat Transfers
- Remove Co-Branding/White Label
Business
$199 $265 /month(billed annually)
Start Trial- 10 Chat Widgets
- 10 Website Domains
- Unlimited Agents
- 10000 Chat conversations/month
- Message Shortcuts
- ChatGPT Integration
- 1000 ChatGPT Trained URLs
- Automatic URL Retraining
- Cross Teams Chat Transfers
- Remove Co-Branding/White Label
- Real-time Auto-Translation
Agency/Reseller
- Unlimited sub-accounts
- 20 chatbots
- 10,000 chat conversations/month
- 10,000 training articles & documents
- Branded customer portal
- You manage billing your customers directly
- White label chats
- Additional chatbots at $20/mo each.
Faqs
Have any Questions?
Can't find the answer you're looking for? Chat with us.
- Who should use Social Intents?
- Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Google Chat.
- Is there a Free Trial?
- Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
- Can I use live chat on multiple websites?
- Yes - absolutely! Each of our plans supports a tiered number of websites. So just pick a plan that fits your needs.
- Do I have to sign a contract?
- No! There are no contracts and you can cancel at any time.