If you’re on the hunt for the best live chat options to take your customer support to the next level, you’ve come to the right place. In a world where instant communication is everything, having a reliable live chat tool […]
Best Live Chat Options: Top 9 Tools for Customer Support Read More »
Microsoft Teams is more than just a tool for video calls and classroom chats. Whether you’re a teacher trying to keep your classroom organized, a student juggling multiple assignments, or an administrator looking to streamline communication with prospective students, Teams
Microsoft Teams for Education: 15+ Essential Tips to Get the Most Out of It Read More »
Generating high-quality leads is a challenge. It feels like there’s always a new strategy or tool popping up, and figuring out what actually works can be frustrating. But here’s the thing: when you find the right lead generation software, everything
17 Proven Lead Generation Solutions for Business Growth Read More »
Have you ever wished there was an easier way to handle the endless stream of questions from students, faculty, and staff? Whether it’s inquiries about course schedules, campus events, or even just how to reset a password, managing these day-to-day
Chatbot for Higher Education: 6 Benefits for Educational Institutions Read More »
Imagine this: A potential customer is browsing your website, intrigued by what you offer but not quite ready to hit that “Buy Now” button. They’ve got questions, maybe even a few hesitations, and they’re just one click away from leaving
Sell by Chat: 8 Live Chat Sales Techniques You Should Try Right Now Read More »
Want to know how your customer support is really doing? A post-chat survey is one of the simplest and most effective tools you can use to gather honest feedback from your customers. After wrapping up a live chat conversation –
Post-Chat Survey: Learn How to Create Effective Live Chat Survey Questions Read More »
When we think of customer service, higher education isn’t usually the first place our minds go, but maybe it should be. Students are, in many ways, the customers of colleges and universities, and like any customer, they expect top-notch service.
Improve Customer Service in Higher Education – 8 Steps Read More »
The way people shop for cars has changed dramatically in the past few years, with more buyers starting their car buying journey online rather than at the dealership. But convincing someone to buy a car online isn’t always easy –
Car Dealer Live Chat: Turn Online Browsers Into In-Store Buyers Read More »
Chatbots are often seen as tools to quickly answer user questions on websites, but smart companies know they can do much more. In fact, chatbots are becoming key players in driving sales. “Do chatbots increase sales?” you might wonder. The
Do Chatbots Increase Sales? 12 Ways Chatbots Boost Revenue Read More »
How to build your first AI chatbot with Social Intents.
How to Create a Chatbot for Free (No Coding Required) Read More »
Imagine having a tireless assistant for your business – one that never sleeps, always responds instantly, and can handle multiple tasks at once without breaking a sweat. Sounds too good to be true? Well, that’s exactly what chatbots bring to
What Are the Typical Benefits of Chatbots For a Business? 19 Advantages Explained Read More »
Dealing with irate customers can be one of the toughest parts of any customer-facing role. Whether they’re frustrated about a product, service, or something completely out of your control, how you respond can make all the difference. The good news
How to Deal with Irate Customers: 10 Expert Tips for Success Read More »
