As we enter the year 2024, the modern workplace continues to evolve, with remote teams becoming the new norm and collaboration tools playing a pivotal role in keeping businesses connected. Among these tools, Microsoft Teams has emerged as a powerful […]
25 Best Microsoft Teams Apps and Integrations for 2024 Read More »
Are you starting to use Microsoft Teams for work chats and meetings? Want to know the Microsoft Teams etiquette and learn what to do (and what not to do) to make a great impression? Discover 20 easy-to-follow Teams etiquette tips
Microsoft Teams Etiquette: 20 Do’s and Don’ts for any Teams Meeting Read More »
Are you considering using Slack or Zoom but aren’t sure which one is better? In this post, we’ll compare Slack with Zoom and help you decide which one to use in your organization. FACT: As of 2021, more than a
Slack vs Zoom – Which One to Use in 2024 Read More »
Welcome to the official Microsoft Teams Handbook! In today’s fast-paced and interconnected world, effective communication and collaboration are vital for success. Microsoft Teams has emerged as a powerful tool that brings individuals and teams together, enabling seamless communication, file sharing,
Microsoft Teams Cheat Sheet – The Official Teams Handbook Read More »
In today’s fast-paced digital world, live chat agents are crucial in providing exceptional customer service. The frontline representatives engage with customers in real-time, addressing their inquiries and concerns. A live chat support team’s success relies heavily on its agents’ productivity.
Are you wondering how you can use ChatGPT to help improve your customer service? Looking for advice on getting started with ChatGPT and AI on your website and you’re not sure where to start? You’re in the right place, and
How to Use ChatGPT for Customer Service Read More »
Have you seen other real estate agencies using live chat and wonder how you could do the same? Looking for advice on how to use live chat for real estate? Well, you’re in luck, then. Below is a complete guide
How to Use Live Chat for Real Estate Read More »
Are you wondering how providing real-time customer support would affect your business? Looking for advice on getting started with real-time support? You’re in the right place, then. From this guide, you’ll learn: It’s a lot to cover, so let’s get
Real-time Customer Support: How to Delight Customers in Real-time Read More »
It goes without saying, doesn’t it? Leads are the lifeblood of any business. I really can’t think of a way to grow the company without first attracting and then converting people interested in your product or service. It’s no surprise,
How to Use Live Chat for Lead Generation Read More »
Discover 15 easy-to-follow Zoom etiquette tips to help make your video conferences and online meetings more productive and fun. Could you work without Zoom? My guess is no. Zero chances of that. Because even if you’re back working in the
Zoom Etiquette: 15 Do’s and Don’ts for Any Zoom Meeting Read More »
Seen others using emojis in Microsoft Teams? Want to know when and how to use them too? Funny thing – According to Slack, we consider messages without an emoji as incomplete. 67% of respondents in Slack research admitted to feeling
Microsoft Teams Emojis: When and How to Use Them Read More »
Are you using Webex for collaboration? Do you wonder how to get the most out of it? Here’s something that you might now have known about Webex – Zoom was born out of it, actually. It’s true. Zoom’s CEO Eric
19 Webex Tips and Tricks: This is How You Get the Most Out of Webex Read More »
